We’re leveraging technology to enhance service delivery: FRSC
The Federal Road Safety Corps (FRSC) in Gombe State says it is leveraging technology to improve service delivery to its clientele.
The sector commander, Samson Kaura, said this on Tuesday while speaking as part of activities to mark the 2025 Customer Service Week, themed “Mission Possible.”
Mr Kaura said the corps was leveraging technology and innovations to address delays in processing vital driving documents to ensure customer satisfaction.
“From driver’s licence issuance to signage and number plate production, they are technologically driven. They are handled using technology to make the process efficient.
“That’s why even last week, the corps marshal, Shehu Mohammed, gave a marching order on the issue of delay in the production of number plates. So, we are upgrading to ensure that the 60 days are actualised,” he said.
According to Mr Kaura, personnel of the corps, in collaboration with critical stakeholders, will conduct free medical outreach to mark the week.
He urged the motoring public to report complaints, noting that customers have the right to be served satisfactorily.
(NAN)
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